Shipping Policy
We aim to deliver your order as quickly as possible.
- All orders will be shipped via 3rd party courier within 3 to 5 working days upon received payment and artwork confirmation and subject to order quantity.
- The courier will take 1 to 5 working days (for Peninsular Malaysia) and 7 to 14 working days (for East Malaysia) to reach your doorstep.
- During busy periods, please allow additional working days to fulfill your orders.
- We are unable to guarantee that all orders will be delivered within the stipulated time frame as we are using third party courier service which we have no control over the companies.
- The shipping charge is calculated based on the total weight and delivery location, you will see the delivery charge in the checkout page.
- Orders are shipped on working days only (Monday to Friday, excluding National Holidays).
- As our stocks are stored in different locations, you might receive more than ONE shipment, you will never be charged more than the amount stated on your order confirmation.
- We do not ship to any other destination outside of Malaysia.
Should you have any queries about the delivery of your order please do not hesitate to contact us.
Return & Exchange Policy
All products sold is made to order, hence we do not accept return or exchange any product(s) ordered in this website.
In the circumstance that final product(s) you received is defective / incorrect, within SEVEN (7) calendar day of receiving the product(s), you may request for replacement or refund by sending photo(s) with your reasons.